Return or refund policy

1. All sales are final

Once a course or service package is purchased, it is treated as a final sale. Aemers does not offer refunds or exchanges except as described in section 2.

2. Twenty-four hour refund window

We recognize that circumstances arise in which a refund is warranted. A refund must be requested in writing, by email to contact@grecaemers.com, within twenty-four hours of the original purchase timestamp. Requests made after that period will not be considered.

3. Eligibility

To be eligible within the twenty-four hour window, you must give a valid reason, such as a technical problem preventing access to the service, a material misrepresentation of the content of the package, or another substantial concern. Aemers evaluates each request on its own facts.

4. How to request a refund

Send your request by email and include the following. Only specific units within Aemers handle refunds, so a complete request is answered faster.

• The type of service or course purchased
• The order number or purchase details
• The reason for the refund request
• Any supporting documentation

5. Decision and timing

Each request is reviewed individually. We aim to process eligible refunds within five to seven business days, although the time may vary with workload.

6. Denial

Aemers may deny a request that does not meet the eligibility criteria in section 3, or that is made after the twenty-four hour window has closed.

7. Refund amount

Certain programs require human involvement and are capped at a fixed number of places. Accepting a client requires us to decline another. Where that applies, Aemers may deduct a portion of the purchase price when determining the refund amount, and the client accepts this condition at the time of purchase.

8. Installment programs

In programs paid in installments, each installment purchases a defined phase of work. Once a phase has begun, the installment for that phase is not refundable. You may discontinue before a later phase begins, in which case the installment for that later phase is not charged.

9. Subscriptions

Monthly subscriptions may be canceled at any time in your account on the course portal. Cancellation stops future billing. Payments already made for the current period are not refunded, and access continues until the end of that period.

10. Quality assurance

Aemers is committed to accurate course descriptions, high-quality content, and a workable learning experience. If you encounter a problem, contact our support team before requesting a refund, and we will attempt to resolve it.

11. Payments made on course portals

Payments completed on studyjobsusa.com or studyjobsabroad.com are processed by the platform and its payment processor. Refunds approved under this policy are returned through the same channel and may take additional time to appear, depending on your bank or card issuer.