Terminologies

Mentee: A person who buys this service and receives services outlined under the “Services” and “Milestones” part of this document.  A mentee is usually an individual who is aspiring for an undergrad scholarship admission. Mentee pays the fees.  

Mentor: A person who delivers the services to a mentee assigned to them. Mentor exchanges service for certain amount of fee which the mentee agrees to pay. A mentor is usually an individual who has substantial experience in the US scholarship program and is capable of delivering the service. The mentor receives payment from the mentee and an agreed percentage of it is retained by Aemers as its service charge.  

Settled price: The price the mentee agrees to pay for the entire service to the mentor. The mentee pays this amount in two installments to Aemers. The mentor receives this fund only after completion of the milestone (upon deduction of Aemers’ service charge).  

Retarded fund release: The process of keeping the settled price at Aemers’ custody and confirming with the mentee that all the promised stages of Milestones are achieved, following which the money is transferred to the mentors’ account. The mentee pays in two installments but the mentor receives the fund in three installments.  

Abandonment: Happens when the mentor leaves the service lifecycle midway without the mentee’s consent.  

Discontinuation: Happens when the mentee leaves the service lifecycle midway without mentors’ consent.  

Termination: Happens when the service lifecycle ends because both parties decide not to pay or proceed.  

Aemers’ service charge or fee or “Commission”: It is a certain amount of service charge that Aemers receives from the mentors for the specified service they provide as the central coordinator and the point of quality assurance. Also commonly known as “Commission”, this fee is used for the maintenance of services, promotion, tax and various expenses. Aemers does not receive any commission or service charge from the student.  

Guide: Giving general ideas and guidance on how to execute some tasks. The mentor may provide links to external multimedia tutorials and resources for the mentee to explore and learn on their own.  

Shadow: Most intensive mode of communication, usually done via real-time screen-sharing. Both the mentee and the mentor interact simultaneously and perform high level of critical thinking, problem-solving and decision-making. The mentor watches the mentee closely and provides real-time feedback to assure quality of the finished task. Common examples include (a) filling out various sections of Common App, (b) formulating arguments of why this college supplemental essay and (c) practicing mock interviews.   

Rehearse: Recitation by mentee with the mentor. Usually applies to speaking and presentation sessions.   

LMS: Learning Management System. Aemers uses Moodle LMS and it is accessible at dl.aemers.com (DL stands for Distance Learning). Direct link to Mentoring for Scholarship course is at https://dl.aemers.com/course/view.php?id=14. All students must perform their assignments and tasks under various milestones using this LMS. It automatically keeps track of students’ digital footprint and lessons completed. It can be used from their smart phone too (using Moodle app). Students should watch this video to learn how to create their student account at Aemers’ LMS: https://www.youtube.com/watch?v=LL5F265Ik44 

Porichoy Gupta (PG) and Anjana Keu (AK): These are two imaginary representative students who successfully earned scholarships. PG is a male student from NCTB and AK is a female English Medium student. Their mock documents are included as reference in the curriculum.  

Limited liability by Aemers

The mentees should fully understand that the model used in provision of US Undergraduate Scholarship Preparedness services, a.k.a., Scholarship Mentoring service (coded as Service #700 by Aemers LLC) is an open marketplace model which attracts and vets qualified mentors and makes their service accessible to mentees through retarded release of fund after completion of certain milestones or their components. The service is primarily rendered by the Mentors registered at Aemers mentorboard who also bear the principal liability.

Specific liabilities by Aemers LLC 

  • Mentors are verified for their accomplishments and vetted accordingly.   
  • Fee from the students is retained and disbursed to the mentor only when the milestones are completed.  
  • Maintenance of LMS, curriculum and essential documents.  
  • Providing pertinent training to the mentors for their quality improvement and assurance.  
  • Contacting mentees at a regular interval and obtaining their feedback to keep track of mentors’ performance.  
  • Providing investigation and review outcome of the investigation when either mentee or mentor files a complaint.  
  • Provide arbitration when a situation of dispute arises and either party submits a Form #700.6 (Formal Complaint).  

Limited control on fraternity and unreported harassment  

Stakeholders must not imply or indicate sign of, or conduct any sort of discrimination, bullying or sexual harassment. Aemers LLC abides by the federal regulations of “Policy Guidance Documents Related to Sexual Harassment” under the US Equal Employment Opportunity Commission (eeoc.gov). A zero-tolerance policy is practiced across the organization. Both the mentee and mentor must be aware that communication between individuals is not supervised and both parties must exhibit professionalism and respect in communication. Any indication of discrimination, bullying or sexual harassment must be reported to Aemers using “Form #700.6 – Formal Complaint”. The template of the form is available at Aemers’ LMS. Any form of discrimination, intimidation, assault, battery, sexual misconduct or harassment should be considered as an act solely between the individuals involved only, and by purchasing this service both the mentee and the mentor guarantees to protect and keep Aemers LLC immune from legal litigations.

Data protection and privacy 

The mentee understands that their data will be known to the mentor, the director and administrative employees of Aemers. Their data will be protected from peers with certain exceptions as stipulated below.  

  1. In group sessions, the mentor may invite a volunteer to discuss their case, academic information or extracurricular achievements.  
  2. In group sessions, for educational purposes, the mentor may ask the student to share the screen which may make their information visible to others. The mentee has the right to decile such request without hesitation. The clear statement such as “I request privacy” or “I don’t want to show it” or simply “Sorry, I cannot” should be used by the mentee.  
  3. Non-private but generally known social information may be shared in a group session. This includes names of the schools attended, competition participated, organizations where they had membership etc.  
  4. As a general practice, the mentor will be using the data of Aemers’ two fictious students named Porichoy Gupta and Anjana Keu.  

Group sessions and solo sessions

Privacy and shared discussion in group sessions 

  1. The mentor may take both solo (one-on-one) session and group (a number of mentees engaging in a similar type of event or assignment) session.  
  2. The mentor will clearly mention which sessions will be taken as a group session, and the general information about the members of the session. The identity of the individuals will not be revealed.  
  3. The mentor will protect private information and application strategies of the mentees in private sessions and will use the cases of PG and AK wherever possible.  
  4. The student has the right to voluntarily request to discuss their case, which may reveal their private information to other participants. This liability is born by the mentee engaged in such an act. 

Mentors’ Protection of Liability and Prevention of Abuse

IMPORTANT: Like in any professional athletic team, the job of the coach is to prepare the team to perform their best. No coach can guarantee the sure winning of a trophy in a competition with a large number of unpredictable variables. Likewise, the mentees should be fully aware of that, although the mentors perform their best professional service within Aemers’ ideal set of guidance, the scholarship depends on factors beyond control. Therefore, purchase of this service does not mean a guaranteed full scholarship to a US program.  

  1. Mentors will spend reasonable hours and provide a reasonable, realistically expectable number of revisions of intellectual work.  
  2. The mentees should be respectful to their mentors’ privacy and social space and must not be intrusive.  
  3. Personal information including Facebook ID, WhatsApp, Facebook Messenger is a person’s personal preference and the mentee should be respectful to the mentors’ willingness of not sharing that information or becoming connected via social media.  
  4. The only chatting encouraged by our system is the chatting through LMS.  
  5. The mentee should be respectful to non-business hours of the mentor and refrain from scheduling meetings or calling outside their agreed hours of communication.  
  6. The mentee must not imply of indicate sign of, or conduct any sort of discrimination, bullying or sexual harassment. Aemers LLC abides by the federal regulations of “Policy Guidance Documents Related to Sexual Harassment” under the US Equal Employment Opportunity Commission (eeoc.gov). A zero-tolerance policy is practiced across the organization.  

Mentee’s Right to Service and Prevention of Abandonment

  1. The mentee will be the sole point of contact for guidance, service and admission-related instruction from the mentor. It is often observed that one parent or both parents join the supervision of their child’s progress under the mentorship and the mentor needs to coordinate with multiple individuals at various times with a potential of contradictory instruction and information and also in the expense of valuable time of mentor. In order to prevent this, the parents should consult their child (mentee) and keep the mentee as the sole point of communication. At certain occasions, the mentor may allow sessions with one parent or both parents, but it cannot be done as a regular practice.  
  2. The mentee will receive reasonable hours and be provided with a reasonable, realistically expectable number of revisions of their draft intellectual work.   
  3. The mentor should be respectful to their mentees privacy and social space and must not be intrusive.   
  4. Personal information including Facebook ID, WhatsApp, Facebook Messenger is a person’s personal preference and the mentor should be respectful to the mentees willingness of not sharing that information or becoming connected via social media.   
  5. The only chatting encouraged by our system is the chatting through LMS.   
  6. The mentor should be respectful to non-business hours of the mentee and refrain from scheduling meetings or calling outside their agreed hours of communication.   
  7. The mentor must not imply of indicate sign of, or conduct any sort of discrimination, bullying or sexual harassment. Aemers LLC abides by the federal regulations of “Policy Guidance Documents Related to Sexual Harassment” under the US Equal Employment Opportunity Commission (eeoc.gov). A zero-tolerance policy is practiced across the organization